Managed IT & Help Desk
We watch your systems, keep them patched, and answer the phone when something breaks. Your team stays working instead of waiting on a ticket.
- 24/7 monitoring & alerts
- Unlimited remote & on-site support
- Vendor management
Proudly serving Las Vegas, NV
Dependable IT for Las Vegas business
Iron Works IT is your local Managed Service Provider. We handle the monitoring, help desk, security, and day-to-day upkeep so your systems stay reliable and you can spend your time running the business instead of fixing computers.
- 24/7
- Monitoring & help desk
- 1-Hour
- Response time on urgent issues
- Local
- On-site across the valley
Built on trusted standards & partnerships
Microsoft PartnerCompTIA CertifiedSOC 2 AlignedHIPAA ReadyPCI-DSS SupportCMMC Guidance
What we do
Complete IT services for your business
One partner for every layer of your technology, from the day-to-day help desk to your long-term planning.
Cloud & Microsoft 365
Whether you are moving to Microsoft 365 and Azure or already there, we set things up, lock them down, and keep them running the way they should.
- M365 & Azure management
- Email security & hardening
- License optimization
VoIP & Phone Systems
A cloud phone system that follows your team to the desk, the road, or home. Calls sound good and the admin side stays simple.
- Cloud PBX & softphones
- Number porting & auto-attendant
- Team & mobile apps
Backup & Disaster Recovery
Encrypted backups run on their own, and we test the recovery so you know it works. If ransomware or a dead server hits, you keep operating.
- Encrypted local & cloud backups
- Rapid recovery testing
- Business continuity planning
Compliance & Consulting
HIPAA, PCI-DSS, CMMC, and cyber-insurance paperwork can be a lot. We help you sort out what applies and build a plan you can actually afford.
- Security assessments
- Policy & documentation
- vCIO strategy sessions
Our guarantees
Service-level agreements you can hold us to
We put our commitments in writing. Every Iron Works IT agreement spells out exactly what you can expect from us.
1 hour
Guaranteed response
Critical issues get a live human response within one hour, backed by a written SLA.
99%
Uptime commitment
Proactive monitoring and maintenance keep your managed systems available and fast.
No lock-in
Month-to-month options
We earn your business every month. Flat, predictable pricing with no surprise fees.
100%
Satisfaction promise
If we do not resolve an issue to your satisfaction, we keep working until we make it right.
Security & confidentiality
We protect your data as carefully as you do
Security sits at the center of how we work. We follow established best practices and compliance frameworks to protect your systems, your clients' information, and your reputation. Confidentiality is written into our agreements, not treated as an afterthought.
Encryption everywhere
Data is encrypted in transit and at rest, with hardened endpoints and email protection.
Strict confidentiality
Your data is yours. We operate under signed NDAs and least-privilege access controls.
Zero-trust access
Multi-factor authentication and role-based access protect every account and system.
Continuous monitoring
24/7 threat detection and response keeps intrusions out and your business running.
Locally owned in Las Vegas
A neighbor you can call by name
We started Iron Works IT to give Las Vegas businesses the kind of technology support usually reserved for big companies, without the runaround of a national call center. We live and work in the valley, so when you need someone on-site, we are only minutes away.
The name reflects how we work. We build IT that holds up over time, and we stand behind the local businesses that keep this city running.
- Local
- Vegas-based team
- Fast
- On-site response
- Honest
- No jargon, no games
The people behind the work
Meet your Las Vegas IT team
When you call Iron Works IT, you reach the actual engineers who know your name and your network, not an offshore call center.
David Lamoreaux
Founder & Principal Engineer
David has worked in technology for more than 20 years, most of it as a systems engineer and IT director building and running networks, cloud environments, and infrastructure. Along the way he has stood up call centers, moved whole companies to remote work, and led teams of engineers. His clients have spanned dozens of industries, and the work has covered just about everything: server migrations, Microsoft 365 rollouts, disaster-recovery planning, and shoring up security. He grew up here in Las Vegas and started Iron Works IT so local businesses could get that same level of support from someone they can actually reach by name.
Stephen Soares
Systems Administrator
Stephen has spent more than 15 years in network engineering, security, and tier-3 support, and he is the kind of admin who documents everything. He is CompTIA Project+ certified and spends most of his time on network design, deployments and imaging, and getting people comfortable with the tools they use every day. He lives in the valley, and what drives him is simple: fixing the problems that stop a business from getting its work done.
Book a consult
Schedule your free IT assessment
Pick a time that works for you. We will review your current setup, point out any risks, and show you where Iron Works IT can help. There is no obligation to sign up.
- (702) 285-4595
- service@ironworksit.com
- Help desk answered 24/7 · Office Mon–Fri 8a–6p PT
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